Hospitality jobs in Edinburgh

What you would do

• Recruit, train, and supervise cafe team.
• Set clear expectations and provide ongoing feedback to maintain high performance.
• Monitor food quality, presentation, and service standards.
• Address and resolve customer issues promptly.
• Coordinate delivery, setup, and breakdown of catering equipment and supplies.
• Oversee event flow including food service, beverage distribution, and guest interactions.

Skills

What you would do

• Provide 24/7 duty engineer cover on a day/night shift rota.
• Deliver 1st fix maintenance and react to faults across HVAC, lighting, power, plumbing, pool plant and thermal suite.
• Undertake and record planned preventative maintenance and health & safety schedules (emergency lighting testing, fire alarm testing, legionella control, meter readings, generator running).
• Carry out health & safety testing including COSHH, risk assessments and safe systems of work.
• Maintain accurate record keeping via inspection results, surveys, work order and reporting systems.
• Take ownership of designated role in the hotel emergency evacuation procedure.

Skills

What you would do

• Oversee day-to-day kitchen operations and ensure the brigade delivers consistent, high-quality dishes across all services from breakfast to dinner.
• Lead by example, remaining hands-on during busy services.
• Assist with staff training, scheduling, and performance management.
• Support menu preparation, inventory management, and cost control.
• Identify and mitigate risks within kitchen operations.
• Develop and propose seasonal menu ideas based on guest trends.

Skills

What you would do

• Take ownership of opening, closing, and daily operations.
• Lead the team through busy shifts, keeping morale high.
• Deliver great customer service and act as the go-to person for customer and team queries.
• Monitor unit performance and champion improvements.
• Handle and sell alcohol as part of the role.

Skills

What you would do

• Cleaning and maintaining guest rooms to ensure a pleasant atmosphere.
• Keeping rooms clean and tidy to ensure guest satisfaction.
• Preparing the housekeeping trolley and loading it with necessary cleaning materials.
• Sorting and distributing linen to the specified points on each floor.

Skills

What you would do

• Dusting, polishing and vacuuming guest rooms.
• Refreshing towels and linen as required.
• Stripping and making beds.
• Cleaning bathrooms.
• Reporting maintenance issues and safety hazards.
• Working as part of the housekeeping team to exceed guest expectations.

Skills

What you would do

• Prepare, cook, and present food that meets specs and customer expectations.
• Maintain hygiene levels and safety regulations in the kitchen.
• Communicate clearly with the team to deliver high-quality meals on time.
• Keep up to date with new products, menus, and promotions.
• Work under pressure in a busy kitchen and support different areas of the kitchen as needed.

Skills

What you would do

• Achieve individual retail sales goals and exceed targets.
• Demonstrate products to customers and build strong customer connections.
• Provide waxing, tinting, and tweezing services.
• Support in-store, external, and charity events to promote products and boost sales.
• Complete daily and weekly sales tracking worksheets and assist with counter manager administration.
• Maintain a clean, hygienic counter and displays to uphold brand standards.

Skills

What you would do

• Deliver professional beauty treatments in accordance with Clarins (UK) Ltd treatment guidelines.
• Develop skincare conversations with customers and engage them in the brand journey.
• Sell brand differentiation, ingredient stories, product benefits and recommended homecare products in the Spa and on the counter.
• Build customer loyalty and encourage repeat visits.
• Create retail theatre to attract and entice customers.
• Maintain high standards of hygiene in the treatment room, reception and laundry area.

Skills

What you would do

• Supervise day-to-day cleaning operations across the shopping centre.
• Conduct daily site inspections and quality checks.
• Prepare and manage staff rotas covering holidays and absences.
• Monitor staff performance and provide coaching.
• Assist with recruitment, induction, and training of new team members.
• Ensure mandatory training and safe use of cleaning equipment, machinery, and chemicals.

Skills

What you would do

• Preparing and serving quality food and beverages to customers.
• Operating tills, handling cash, and taking customer orders.
• Assisting with kitchen, front of house, and back of house cleaning duties.
• Organising deliveries and stocking fridges using first in, first out process.
• Clearing tables and maintaining a clean working environment.
• Ensuring labels and prices are correct.

Skills

What you would do

• Guide customers through detailed consultations, managing the full sales journey from initial enquiry through to purchase and post-sale support.
• Recommend tailored appliance solutions based on customer needs.
• Deliver hands-on product demonstrations and storytelling to build emotional connections.
• Contribute to events that drive engagement, footfall, and sales.
• Maintain showroom standards with appliances presented immaculately, fully operational, and supported with accurate information.

Skills

What you would do

• Supporting operational service delivery for conferences and events.
• Setting up venues and equipment for events.
• Providing catering service during events.
• Clearing venues and equipment after events.
• Assisting with a wide range of conference and event operations.
• Working across a 7-day rota including weekends in a 24/7 hospitality operation.

Skills

What you would do

• Provide comprehensive reception services and support to staff, students, and visitors as the primary point of contact for enquiries.
• Coordinate visitors.
• Support the smooth running of facilities and security across the campus.
• Provide administrative backup during peak periods to ensure seamless day-to-day operations.

Skills

What you would do

• Deliver outstanding customer service and build customer relationships to encourage repeat custom.
• Urge safer gambling practices.
• Take bets on different sports and events.
• Process customer transactions including cash handling.
• Demonstrate products and betting terminals to customers.
• Handle customer complaints with empathy and problem-solving.

Skills

What you would do

• Drive forward sales and company objectives.
• Open and close the store.
• Cashing up and banking procedures.
• Assist the team and store management with daily tasks.
• Support stock management at the offsite stockroom, unloading deliveries and sending stock to store.
• Provide the highest standard of customer experience in store.

Skills

What you would do

• Lead, motivate and organise Customer Service Agents on shift to meet airline quality, punctuality and Swissport performance standards.
• Review agent performance, identify improvement areas, provide immediate training and refer for further training.
• Act as first line contact for staff on shift to solve problems in line with customer and Swissport guidelines.
• Coach and support new staff to reach optimum performance quickly.
• Handle passengers ineligible to fly or causing difficulties professionally to minimise disruption.
• Implement emergency procedures promptly and report safety and security risks through correct channels.

Skills

What you would do

• Supervise daily stewarding operations to ensure high standards of cleanliness, organisation, and efficiency in kitchen and back-of-house areas.
• Coordinate daily pot-wash and dish-wash operations to meet service demands.
• Support the training, guidance, and development of stewarding team members.
• Maintain designated areas to exacting cleanliness standards, ensuring cleaning schedules are completed and documented.
• Observe all health, hygiene, and safety guidelines, including the safe handling of hazardous substances.
• Ensure correct PPE is available, worn, and adhered to at all times.

Skills

What you would do

• Manage guest check-in and check-out, ensuring guest well-being throughout their stay.
• Act as first point of contact for guests, suppliers, and external technicians.
• Answer guest questions and direct them to local sights, attractions, and activities.
• Handle operational and administrative tasks such as invoicing, answering emails and online requests, upselling, and responding to online reviews.
• Run the hotel bar.
• Work flexible shifts including early/late days, weekends, and public holidays.

Skills

What you would do

• Ensure breakfast area is tidy and food replenished at all times.
• Serve drinks and take food orders through the POS system.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance.
• Keep tables and service areas clean and tidy per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for designated section and station.

Skills