Hospitality jobs in Bristol

What you would do

• Oversee night operations of guest services functions including restaurant, bar, and front office.
• Track guest satisfaction and address service issues.
• Guide the team to implement service improvements.
• Supervise and support team members, monitor performance, and provide coaching.
• Foster a positive and productive work environment.

Skills

What you would do

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.
• Perform food preparation tasks.
• Carry out cleaning duties to ensure a safe and welcoming environment for customers.

Skills

What you would do

• Lead the fill operation and coordinate resource to Serve, Sell and Fill.
• Coach colleagues on One Best Way and drive productivity in readiness for store opening.
• Allocate resource to deliver a quick payment experience.
• Implement daily operational processes across the store area.
• Coordinate the team to deliver a clean, safe and well-presented store.
• Role model customer service and M&S behaviours.

Skills

What you would do

• Inspect and repair pallets using hand tools.
• Apply safe working practices.
• Work consistently to quality standards in a fast-paced, target-driven production environment.
• Work with automation and new technologies.
• Meet and apply safety and quality standards.
• Perform manual handling repair tasks.

Skills

What you would do

• Create and plan menus in line with location style and customer preferences.
• Oversee food preparation and presentation, monitoring wastage and portion control.
• Recruit, train, and supervise chefs, cooks, and front-of-house staff.
• Provide coaching, guidance, and performance feedback to the kitchen team.
• Monitor stock levels and manage ordering of supplies.
• Interact with customers to understand catering needs and address concerns.

Skills

What you would do

• Loading, unloading, and picking stock and orders within a chilled warehouse.
• Loading and unloading different types of trailers using an RF gun to scan pallets.
• Assembling customer orders from the order profile and ensuring the correct amount of product is picked.
• Working to clear targets and KPIs.
• Maintaining high levels of Health & Safety and housekeeping throughout the warehouse.

Skills

What you would do

• Litter picking and wiping down tables, seats, and surfaces; ensuring toilet facilities are hygienic and fully stocked; working as part of a team to maintain cleanliness standards; answering basic customer travel queries about train times and connections.

Skills

What you would do

• Achieve individual retail sales goals and exceed targets.
• Demonstrate products to customers and build strong customer connections.
• Provide waxing, tinting, and tweezing services.
• Support in-store, external, and charity events to promote products and boost sales.
• Complete daily and weekly sales tracking worksheets and assist with counter manager administration.
• Maintain a clean, hygienic counter and displays to uphold brand standards.

Skills

What you would do

• Serve meals, snacks and drinks to staff over breakfast and lunch periods, including taking payments.
• Work on the till and servery, plating food from the service line.
• Take orders and serve customers at the front of house.
• Clean equipment, crockery and cutlery.
• Help build made-to-order sandwiches and plates from the service line.
• Receive deliveries and check supplier invoices.

Skills

What you would do

• Welcome guests and process check-in/check-out at the reception desk.
• Act as a single point of contact for guests throughout their stay.
• Handle and resolve guest feedback.
• Promote the company's loyalty programme.
• Prepare daily documents.
• Provide bar and restaurant service: take orders, serve food, prepare and clear tables, refill beverages, and maintain food safety and hygiene standards.

Skills

What you would do

• Support and mentor team members, ensuring targets are achieved and maintaining morale and productivity.
• Take full responsibility for the opening, trading and closure of the venue.
• Assist the venue manager with day-to-day activities.
• Conduct regular inspections to maintain interior/exterior and housekeeping standards.
• Establish and maintain customer service standards and maximise income.
• Implement marketing and promotional activities to maximise revenue.

Skills

What you would do

• Lead and coordinate the team during busy shifts to ensure smooth operations.
• Deputise for the management team and resolve operational issues in their absence.
• Ensure high standards of customer service and a warm welcome for every customer.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly.
• Oversee allergen controls and health and safety compliance.
• Manage social media presence and engagement for the pub.

Skills

What you would do

• Meet and greet staff, visitors and contractors in a professional manner.
• Deliver a high-end customer-focused front of house experience.
• Maintain a high visual standard of the reception, lobby and office.
• Work with client contacts (Facilities Manager, Office Manager) to ensure a great working environment.
• Assist in emergency situations.
• Provide timely and accurate information.

Skills

What you would do

• Handle a variety of customer queries in a contact centre via telephone.
• Speak directly with customers to provide support and ensure high levels of customer satisfaction.
• Use in-house IT systems to deliver services on behalf of clients.
• Maintain quality service standards and support quality improvement initiatives.

Skills

What you would do

• Deliver outstanding customer service and build customer relationships to encourage repeat custom.
• Urge safer gambling practices.
• Take bets on different sports and events.
• Process customer transactions including cash handling.
• Demonstrate products and betting terminals to customers.
• Handle customer complaints with empathy and problem-solving.

Skills

What you would do

• Grow the regional territory through new business sales (approx. 80% of time).
• Build and maintain relationships with existing restaurant partners.
• Help restaurant partners grow and succeed.
• Hit sales targets.
• Plan and manage daily field sales activities efficiently.

Skills

What you would do

• Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.
• Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.
• Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.

Skills

What you would do

• Lead and supervise the kitchen.
• Assist with kitchen administration including food hygiene records, stocktakes, wastage sheets and cleanliness records.
• Support the Manager in recruitment, induction and retention of the Kitchen Team.
• Maintain high culinary standards and deliver excellence in every dish.
• Work flexibly across weekdays, weekends, bank and public holidays.

Skills

What you would do

• Oversee kitchen operations including food preparation, presentation, and production while ensuring quality, safety, sanitation, and cost control.
• Manage kitchen systems, budgeting, forecasting, reporting, and team member operations.
• Select, inspect, and utilize high-quality food and beverage products including meats, seafood, produce, and seasonings.
• Create and implement new dishes and seasonal menus.
• Supervise and support team members, recruit new talent, monitor development and performance, and provide coaching.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Skills

What you would do

• Prepare coffee and bespoke beverages to customer requests.
• Share product knowledge with customers.
• Deliver excellent customer service.
• Maintain a clean and welcoming unit.
• Work flexible shifts across weekdays, weekends, bank and public holidays.

Skills