Hospitality jobs in Birmingham

What you would do

• Manage on-premise sales and marketing activities across a defined region.
• Build and maintain long-term relationships with key customers and influencers in the hospitality and gastronomy scene.
• Develop and deploy sales strategies and innovative tools to pitch Red Bull.
• Identify new business opportunities and trends in the local scene.
• Negotiate with customers to increase earnings for both customers and Red Bull.
• Exceed sales and marketing targets.

Skills

What you would do

• Deliver the TUI business on station, managing day-to-day operational delivery.
• Hold financial and operational responsibility for the area, ensuring safe, profitable, high-quality performance.
• Manage P&L, control costs, and optimize revenue-to-labour targets.
• Ensure HSE compliance, lead safety initiatives, and maintain emergency plans.
• Coach and develop teams, drive employee engagement, and support talent growth.
• Oversee resource planning, KPI monitoring, and service delivery.

Skills

What you would do

• Support F&B operations across bar, restaurant, room service, and events.
• Greet guests warmly, take and serve orders accurately, and deliver high-quality service.
• Set and arrange tables for dining and events, including folding napkins and placing tableware.
• Clean and organize work areas.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Skills

What you would do

• Lead the fill operation and coordinate resource to deliver operational tasks during the fill operation.
• Lead the floor in the absence of the Colleague Manager.
• Coach colleagues on One Best Way and drive productivity in readiness for store opening.
• Allocate resource effectively to deliver a quick payment experience.
• Enable daily operational processes to be implemented efficiently across their area of the store.
• Coordinate the team to deliver a clean, safe and well-presented store.

Skills

What you would do

• Support chefs with basic food preparation and waste management.
• Keep kitchen areas clean, including dishes, surfaces, and floors.
• Contribute to maintaining kitchen and food safety standards.
• Work flexible shifts across weekdays, weekends, bank and public holidays.

Skills

What you would do

• Prioritizing and evaluating existing business and renewals to identify accounts with the greatest opportunity for profit consistent with business plans.
• Pricing and analyzing coverage, structure, and exposures on individual risks.
• Setting appropriate terms and conditions per underwriting strategy and guidelines to bind qualified risks.
• Attending client and broker meetings and social events.
• Exercising underwriting pricing and discipline to meet profitability goals while complying with guidelines.
• Expanding the existing portfolio of business by developing existing relationships and new prospective clients.

Skills

What you would do

• Greeting and supporting guests throughout their journey.
• Taking guest orders, delivering food and drinks, and checking in with guests.
• Conducting box demos and delivering steps of service to TOCA Social standards.
• Handling guest enquiries and bookings in person and by phone, upselling where possible.
• Managing the cloakroom and boot room.
• Walking guests through the F&B offering and making recommendations.

Skills

What you would do

• Supporting teammates in the preparation and delivery of dishes.
• Maintaining high kitchen cleanliness and food quality standards.
• Storing and labelling products correctly.
• Adhering to Health & Safety, Food Safety and Allergy processes.
• Escalating maintenance issues to the leader.
• Supporting the kitchen and wider venue during events.

Skills

What you would do

• Support the smooth running of the food & beverage department, delivering the guest food & beverage service experience to the highest standards.
• Respond to guest enquiries in a positive and timely manner to maximize guest satisfaction.
• Carry out assigned duties and tasks in a timely and professional manner.
• Deliver on departmental plans and objectives, achieving hotel initiatives and targets.
• Collaborate with the immediate report to control costs and inventory and attain productivity and performance levels.
• Ensure adherence to legislation and best practice, with due diligence requirements and activities planned, delivered and documented for internal and external audit, with follow-up as required.

Skills

What you would do

• Performing clinical examinations.
• Performing ECGs.
• Measuring grip strength and eye pressure.
• Taking and analysing blood samples.
• Managing administrative documentation.
• Ensuring smooth operation and high quality of results for members.

Skills

What you would do

• Assisting with food preparation and service.
• Preparing dishes in line with quality standards.
• Maintaining hygiene and food safety standards.
• Supporting stock rotation and waste control procedures.
• Working collaboratively within the kitchen team.
• Delivering service during busy periods and events.

Skills

What you would do

• Deliver multiple property development and refurbishment projects in line with agreed programmes, budgets and design briefs.
• Collaborate with operations and senior stakeholders to ensure clear communication and successful project delivery.
• Challenge design and construction costs to drive value and maximise financial returns.
• Support value engineering activity to improve quality, efficiency and cost outcomes.
• Champion brand design standards and ensure they are consistently applied and evolved.
• Establish and promote best practice procedures across design, build and delivery processes.

Skills

What you would do

• Prepare, cook and present food to required standards.
• Ensure Food Safety and Health and Safety procedures are followed and mandatory paperwork is completed accurately.
• Support line manager with day-to-day running of the location, managing inventories, monitoring budgets, and implementing action plans.
• Enhance company reputation for excellent food and service with clients and customers.

Skills

What you would do

• Lead, inspire, and support direct reports to deliver consistently exceptional standards.
• Build collaborative relationships and communication methods with clients and key stakeholders.
• Develop the team through mentoring, training, recognition, and empowerment.
• Create a culture of excellence with obsessive food standards and innovation.
• Achieve business-critical KPIs including Health and Safety, Sustainability, Financial, and Governance.
• Create and maintain budgets and drive commercial performance.

Skills

What you would do

• Lead shifts with energy, pace, and focus.
• Support, coach, and motivate the team on the floor.
• Deliver fast, friendly, unforgettable guest experiences.
• Step in where needed, always leading from the front.
• Keep the store running smoothly, clean, and fully stocked.
• Support the Store Manager in driving performance and results.

Skills

What you would do

• Delivering exceptional customer service at all times; Serving food and beverages during breakfast, lunch and dinner service; Preparing and serving drinks in the hotel bar; Assisting with the setup, service and clearing of meetings, conferences and banqueting events; Maintaining cleanliness and presentation standards across all Food & Beverage areas; Working collaboratively with colleagues to provide a seamless guest experience; Supporting the wider hotel team during busy periods and special events.

Skills

What you would do

• Manage the full lifecycle of NEXT reinvestment construction projects in existing restaurants.
• Undertake and manage key stakeholder engagements with franchisees, crew, designers, QSs, contractors and corporate departments.
• Coordinate and supervise detailed design.
• Challenge project costs to ensure best value.
• Monitor and communicate project programmes to ensure delivery.
• Work with supply chain and contractors to ensure project delivery.

Skills

What you would do

• Pursue and secure new HORECA and hospitality clients within targeted groups.
• Drive new business sales growth and enhance brand visibility in the OOH channel.
• Build and nurture relationships with new and existing customers to cross-sell, upsell and boost sales and loyalty.
• Create a robust pipeline of sales opportunities through cold calling, networking, emails, events and industry fairs.
• Develop and maintain business partnerships within a new and existing account base.
• Provide exceptional account management and customer support.

Skills

What you would do

• Deliver high-quality customer service to customers and retailers.
• Provide a warm, personalised welcome to guests.
• Handle customer and occupier queries and issues.
• Provide accurate information on centre retailers, facilities and directions.
• Communicate with colleagues to ensure duties are fulfilled to the highest standards.
• Communicate with the Occupier and Customer Manager and Marketing team on destination events and marketing activity.

Skills

What you would do

• Deliver Disney-themed guest experiences and storytelling throughout the store.
• Maintain store presentation, stage and back stage, and ensure new products are on stage.
• Assist with stock deliveries, replenishment, markdowns, event set-up and stage sets.
• Perform till transactions and cash handling per SOPs.
• Achieve financial and productivity goals such as talk-ups, go-withs and basket fill.
• Perform scripted and non-scripted guest events.

Skills