Customer Service jobs in Nottingham

What you would do

• Advise customers on home improvement projects and products.
• Deliver sales and upselling.
• Manage stock.
• Set up and maintain product displays.
• Ensure the store looks presentable.
• Train in paint-mixing and cutting timber.

Skills

What you would do

• Deliver frozen meals to customers in a timely manner.
• Pick orders within the coldstore.
• Use an app to update customers on deliveries.
• Provide exceptional customer service.
• Undertake pre-shift inspection of the van.
• Drive safely and within the law.

Skills

What you would do

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
• Offer accurate details on services, ticketing, platforms, and potential disruptions.

Skills

What you would do

• Opening and closing of the house at the start and end of a working week, and daily if no overnight guests are staying.
• Diary management of bookings for overnight guests, meetings, and functions including dinners and special events.
• Managing the on-site team of 7.
• Overseeing Health & Safety and Food Safety due diligence and processes.
• Conducting regular walk-arounds of the Grade 2 listed building for maintenance.
• Liaising with the Operations Manager and Client to ensure tasks and compliance are completed on time.

Skills

What you would do

• Safely operate a 7.5 Tonne vehicle across designated local routes with roughly 50-60 stops.
• Use handheld Saturn devices to manage deliveries and track progress.
• Load and unload parcels using equipment such as a sack barrow and hand truck to safely handle heavier items.
• Serve as the friendly face of the company to customers.

Skills

What you would do

• Carry out planned and unplanned water sampling at customer properties and sampling points.
• Perform on-site analysis of drinking water and associated samples from treatment works, service reservoirs, and routine customer calls using aseptic techniques.
• Complete on-site assessments of internal plumbing to identify filters, softeners, and other factors affecting samples.
• Conduct dynamic risk assessments and implement suitable controls for safe working.
• Respond to and help resolve customer issues raised.
• Escalate and manage water quality problems using various techniques.

Skills

What you would do

• Handling incoming calls and answering emails.
• Identifying and evaluating customer needs to deliver satisfaction.
• Purchasing stock and general POS operations.
• Communicating with colleagues and providing customers with updates.
• Picking, packing, and receiving goods.
• Performing cycle counts.

Skills

What you would do

• Accurately process stock including scanning, unpacking, hanging, size cubing, and putting stock away.
• Ensure stock is gorgeously presented and put onto sales floors or away in stockrooms correctly.
• Keep operational areas of the store clean, tidy and organised.
• Offer fast and friendly service to customers from back or front areas of the store, working on the sales floor as needed.
• Work as part of the store team, reporting to Coordinators or Managers.

Skills

What you would do

• Resetting the salesfloor, including creating eye-catching displays and replenishing stock on shelves.
• Ensuring stock is correctly priced and price changes are clear and visible to customers.
• Handling stock, stock transfers, deliveries, and removing items from the salesfloor that don't meet standards.
• Implementing changes to the salesfloor layout.
• Keeping the stockroom tidy and well-organised.

Skills

What you would do

• Achieve individual retail sales goals and exceed targets.
• Demonstrate products to customers and build strong customer connections.
• Provide waxing, tinting, and tweezing services.
• Support in-store, external, and charity events to promote products and boost sales.
• Complete daily and weekly sales tracking worksheets and assist with counter manager administration.
• Maintain a clean, hygienic counter and displays to uphold brand standards.

Skills

What you would do

• Take telephone and internet orders.
• Make outbound courtesy calls to customers and prospects.
• Support drivers with route planning for delivery rounds.
• Update customer records and liaise with relatives.
• Advise customers on cooking, storing and re-ordering meals.
• Prepare promotional literature and communicate new products/promotions.

Skills

What you would do

• Serve customers to a high standard and build friendly relationships with regular and new customers.
• Take customer orders accurately and handle payments using the till system.
• Set up the coffee station with supplies and equipment for each shift.
• Prepare and serve high-quality coffee and beverages to company standards.
• Maintain a clean, tidy, and well-organized coffee station.
• Clean and care for coffee machines and equipment.

Skills

What you would do

• Handle reservations and resolve customer enquiries to deliver exceptional customer service.
• Connect with local business partners, grow a network, and develop lasting relationships.
• Understand financial mechanics including cost control and interpreting profit and loss statements.
• Learn to manage a fleet, plan strategically, and drive operational performance.
• Mentor, train, and develop a team, with opportunity to manage and promote others.

Skills

What you would do

• Respond to roadside breakdowns and emergencies across varied locations and conditions.
• Diagnose and repair vehicle faults on the spot.
• Provide clear communication and a positive customer experience.
• Work independently while remaining part of a supportive team.
• Work shift patterns including evenings, weekends, and Bank Holidays.

Skills

What you would do

• Processing customer orders accurately and efficiently through SAP.
• Managing customer queries, supply issues and complaints from initial investigation through to resolution.
• Liaising with customers and internal stakeholders to proactively resolve delivery and service challenges.
• Identifying trends and recurring issues, supporting continuous improvement activities and corrective actions.
• Building strong, trusted relationships with customers.
• Collaborating closely with Supply Chain, Logistics and Commercial teams to achieve service and operational goals.

Skills

What you would do

• Serve as first point of contact for customers, providing responsive, compassionate support.
• Process orders accurately and efficiently.
• Resolve customer enquiries and complaints.
• Coordinate customer requirements with Product Specialists and internal teams.
• Maintain accurate records.
• Handle sensitive information and situations with professionalism and empathy.

Skills

What you would do

• Provide expert technical support on GIS solutions to customers.
• Diagnose and resolve complex technical issues.
• Install and configure GIS software.
• Handle technical support enquiries and escalate issues to other teams.
• Deliver GIS consultancy including creating, maintaining and administering customer databases on-site and in the cloud.
• Perform database administration tasks including backups, monitoring, alerts and data recovery.

Skills

What you would do

• Travel to meet clients and build positive relationships with the community.
• Support clients in person and over the phone, arranging family visits and answering questions.
• Maintain the cleanliness, safety, and welcoming environment of the funeral home, reporting maintenance issues.
• Use digital systems (computers, tablets, smartphones) to manage client documentation, funeral arrangements, and invoicing.
• Refer regulated work, such as funeral plan sales, to the Funeral Plan Arrangers team.
• Assist with manual handling of coffins and care/preparation of the deceased (hair, make-up, moving).

Skills

What you would do

• Manage daily workload, organising and booking cardiology waiting lists and appointments.
• Prioritise and triage referrals promptly in collaboration with multidisciplinary clinical teams.
• Maintain accurate pending and appointment lists.
• Produce monthly waiting-time data and check spreadsheets for anomalies.
• Request and track patient notes from the RUH and external hospitals.
• Carry out administrative tasks including scanning, emailing, filing, and general office duties.

Skills

What you would do

• Conduct daily monitoring of the receivables book to identify underperforming and inactive customers.
• Analyse patterns to understand customer inactivity and develop rehabilitation solutions.
• Contact customers daily via phone and email to reignite engagement.
• Follow up on legal letters to ensure clear communication.
• Strategise and implement tactics to keep defaulting account volumes within budget limits and minimise debt collection referrals.
• Prioritise and manage daily workload independently.

Skills