Customer Service jobs in Leeds

What you would do

• Greet and engage customers with a warm, best-in-class welcome.
• Offer expert advice across skincare, makeup, and fragrance with personal recommendations.
• Demonstrate product application and support beauty consultations or services.
• Bring brand activations, events, and promotions to life, encouraging trial and discovery.
• Stay current on product knowledge, new launches, and beauty trends.
• Keep counters and displays stocked, immaculate, and visually inspiring.

Skills

What you would do

• Diagnosing faults and carrying out repairs on chassis and mounted equipment.
• Servicing and maintaining vehicles to industry and company standards.
• Preparing vehicles for MOT inspections and completing quality checks.
• Carrying out body, chassis and hydraulic repairs.
• Using diagnostic tools and systems to identify and resolve issues.
• Completing job records accurately and updating workshop systems.

Skills

What you would do

• Deliver pharmaceutical products efficiently and accurately to customers.
• Provide excellent customer service as a key point of contact.
• Scan and check deliveries to ensure accuracy and report discrepancies.
• Complete daily vehicle safety checks and ensure the vehicle remains roadworthy.
• Maintain the security and integrity of the vehicle and its contents.
• Adhere to company policies, road safety regulations and health and safety procedures.

Skills

What you would do

• Manage client engagements end-to-end, delivering all aspects of AI transformation through client discussions.
• Act as trusted advisor to C-suite and Director-level stakeholders, influencing AI strategy, organisational design and change plans.
• Assess clients' current state and co-design future states to deliver AI ambitions.
• Design new ways of working integrating digital, data and AI with other business functions.
• Develop programmes of work and consulting engagements driving business innovation.
• Build commercial and business cases demonstrating value of proposed changes.

Skills

What you would do

• Oversee and organise the workshop team while managing productivity and efficiencies.
• Provide support to technicians and workshop staff.
• Deliver technical knowledge to the team and customers as required.
• Ensure all work is authorised to a high standard.
• Promote high standards on job card write-up to prevent warranty rejections.
• Mentor apprentices.

Skills

What you would do

• Serve customers at the checkout tills, providing great customer service.
• Advise customers on home improvement products and projects.
• Handle sales transactions.
• Support click & collect services.
• Set up and maintain product displays.
• Keep the store looking presentable.

Skills

What you would do

• Greet members and guests, handle check-ins, bookings, and inquiries.
• Provide information about facilities, programs, and events.
• Maintain reception and lounge areas.
• Assist with membership sign-ups and renewals.
• Support management with administrative tasks like scheduling and record-keeping.
• Coordinate with departments for smooth operations.

Skills

What you would do

• Serve as the main point of contact for new and existing customers calling to buy breakdown cover, discuss renewals, request policy changes, or discuss leaving.
• Drive sales and retain customers by exploring needs, handling objections confidently, highlighting value, and matching customers with the right level of cover.
• Deliver exceptional service, providing clear guidance and reassurance during routine customer enquiries while maintaining a commercially focused mindset.
• Accurately capture customer details, process new sales, apply policy upgrades, and manage retentions and cancellations across multiple systems.
• Work collaboratively within the team to consistently meet and exceed sales, retention, and quality performance targets.

Skills

What you would do

• Process and manage all customer orders manually and via SAP within strict timeframes.
• Manage and update key order reports, liaising with warehouse and hauliers.
• Compile shortage reports and update service levels.
• Provide cover for other customer accounts.
• Act as first point of contact for key accounts, liaising with internal teams (planning, sales, finance, transport) and external customers and 3rd party distributors.
• Investigate and implement process improvements and cost-saving measures.

Skills

What you would do

• Assist with day-to-day operations of the retail kiosk team at Bass Pro Shops and Cabela's locations.
• Supervise and coach a team of 6-12 associates, acting as manager-on-duty as needed.
• Provide customer care and fulfill vacation package needs.
• Maintain positive relationships with retail partner management and their associates.
• Support talent acquisition including reviewing resumes, observing interviews, and providing applicant feedback.
• Coach associates on the sales journey and keep the Area Director informed.

Skills

What you would do

• Accurately process stock quickly to the highest standard, including scanning, unpacking, hanging, size cubing and putting stock away.
• Present stock attractively and place it on sales floors or in stockrooms correctly.
• Keep operational areas of the store clean, tidy and organised.
• Offer fast and friendly customer service from back or front areas of the store, working on the sales floor as needed.
• Work as part of the store team, reporting to a Coordinator or Manager.

Skills

What you would do

• Welcome customers into the showroom and deliver a friendly, professional buying experience.
• Understand customer requirements and recommend suitable Caterpillar equipment, attachments, parts, and accessories.
• Demonstrate products and explain their features, benefits, and applications.
• Build lasting customer relationships as a trusted point of contact.
• Support customers through the full purchasing journey from enquiry to delivery and after-sales.
• Prepare quotations and follow up sales opportunities.

Skills

What you would do

• Deliver hot bread and fresh bakery products to customers with fast, high-quality service.
• Maintain food quality and safety standards.
• Manage demand and keep shelves full.
• Work with specialist cutting equipment.
• Balance speed with safety during peak hours.
• Work flexibly across different store roles as needed.

Skills

What you would do

• Conducting member consultations and MOVE onboarding sessions.
• Supporting new member acquisition and retention.
• Delivering high-quality fitness coaching and customer service.
• Leading group training sessions and fitness challenges.
• Building strong relationships with members to support long-term engagement.
• Promoting additional services and products that enhance member results.

Skills

What you would do

• Accurately process pension scheme cases including new joiners, leavers and retirees.
• Calculate pension benefits (automated and manual).
• Answer member queries via telephone, letter and email.
• Manage work within client Service Level Agreements, meeting output targets and Right First Time targets.
• Resolve member queries with empathic, supportive member and client care.
• Escalate potential problems and complaint cases to the correct colleagues.

Skills

What you would do

• Speak to customers over the telephone about their accounts, fully understanding each customer's situation to help them find the right way forward.
• Set up affordable payment plans in conjunction with litigation processes.
• Handle customer queries and conduct regular reviews to ensure payments remain suitable.
• Work towards KPIs and support customers' journey back to financial health.

Skills

What you would do

• Speak with customers over the phone (inbound and outbound) to gather information and create realistic repayment plans.
• Negotiate settlements and identify vulnerable customers, providing appropriate support.
• Review and update account records between calls.
• Reach out to businesses to find the right contacts and verify company details online.
• Handle messages and correspondence via email, SMS, and post, including cases involving Debt Management Companies.

Skills

What you would do

• Resetting the salesfloor, including creating eye-catching displays and replenishing stock on shelves.
• Ensuring stock is correctly priced and price changes are clear and visible to customers.
• Handling stock, stock transfers, deliveries, and removing items from the salesfloor that don't meet standards.
• Implementing changes to the salesfloor layout.
• Keeping the stockroom tidy and well-organised.

Skills

What you would do

• Making outbound business-to-business calls; introducing fuel card and fleet products to potential customers; building relationships with business owners and decision-makers; generating and qualifying new sales opportunities; following up leads and enquiries; updating customer records using CRM system; working towards sales targets; building sales pipeline.

Skills

What you would do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing.
• Drive forward sales and company objectives.
• Assist the team and Store Management with daily tasks.
• Maintain company standards and uphold housekeeping, cleanliness, and visual merchandising.
• Work on initiative and be proactive.
• Share wellbeing journey, tips, and advice with team and customers.

Skills