Customer Service jobs in Bristol

What you would do

• Drive sales turnover and market share through consumer-focused selling and excellent retail service.
• Achieve daily/weekly targets and leverage additional sales avenues such as events, omni and digital channels.
• Plan and implement local marketing and event initiatives aligned to retailer activity.
• Deliver the brand strategy and local plan, maintaining brand image and values.
• Manage refunds and complaints in line with company guidelines, escalating where appropriate.
• Maintain product knowledge and deliver a consumer recruitment and retention strategy.

Skills

What you would do

• Own end to end client and office account transactions in line with SRA Accounts Rules.
• Process BACS, Faster Payments, CHAPS and international payments via HSBCnet.
• Manage receipts, payments, completion transactions and matter level ledger postings.
• Raise, post, distribute and bank cheques and reconcile out of date cheques.
• Calculate client interest and run daily client account bank reconciliations, investigating discrepancies.
• Build and own the SRA Accounts Rules compliance framework.

Skills

What you would do

• Lead a food department team on the shop floor, setting the pace and raising standards.
• Deliver five-star customer service and strong commercial results.
• Own standards, safety, availability and operational excellence.
• Use data and insight to drive performance.
• Coach, develop and performance-manage team members.
• Have constructive, sometimes difficult conversations.

Skills

What you would do

• Lead technical delivery across WME projects covering river and coastal engineering, dams and reservoirs, waterways, ports and maritime infrastructure, flood risk management, climate adaptation and nature-based solutions.
• Act as trusted advisor to clients, driving technical excellence and strategic growth.
• Mentor and develop team members and manage a team of 3–5 staff, supporting welfare, career development and resourcing.
• Promote and integrate emerging technologies into project delivery.
• Expand capabilities in coastal engineering, scour analysis and hydraulics.
• Lead bid development and contribute to commercial and technical tendering.

Skills

What you would do

• Completing multi-drop delivery routes to customers and branches.
• Ensuring accurate order picking.
• Delivering on time.
• Providing polite, professional face-to-face customer interaction.
• Supporting warehouse operations during quiet periods.
• Adapting daily tasks to support business needs.

Skills

What you would do

• Complete daily vehicle checks.
• Perform multi-drop deliveries of 20kg water containers to a variety of customer locations.
• Engage with customers to understand their needs while delivering outstanding customer service.
• Follow timed delivery schedules.
• Support the smooth running of the Service Centre.

Skills

What you would do

• Carry out cleaning duties to a high standard in line with BICSc standards.
• Follow ABM health and safety procedures at all times.
• Maintain a clean, smart appearance and wear company uniform.
• Work proactively to support colleagues and contribute to a strong team environment.
• Carry out duties as directed by the Team Leader.
• Take on ad hoc duties as required by operational needs.

Skills

What you would do

• Support the Airbus fleet with in-service solutions, maintenance requirements and procedures to ensure continued airworthiness and safety.
• Act as the face of Airbus to customers, providing support and assistance with technical queries and new solutions.
• Work with the Design Office, customers and aviation authorities to define and establish the Airbus Maintenance Program.
• Provide recommended, mandated and operator-requested in-service modifications (retrofit solutions).
• Design, test, validate and support ground support equipment and tooling for aircraft maintenance and repair.
• Produce approved maintenance procedures and parts catalogues for continued airworthiness.

Skills

What you would do

• Manage a caseload of circa 25 pre-litigated and/or litigated cases for personal and commercial clients.
• Review newly referred legal claims to assess prospects of success based on instructions, evidence, and legal tests.
• Draft written assessments for customers.
• Communicate with clients, insurers, and third parties regarding case viability and next steps.
• Ensure claims are handled in accordance with legal expenses insurance policy requirements.
• Deliver on team SLAs, KPIs, financial, and performance targets.

Skills

What you would do

• Respond to incoming service requests via phone, email, and ticketing toolset in a timely manner.
• Diagnose and triage hardware and software issues, providing solutions or escalating to higher-level support.
• Document all interactions and resolutions in the ticketing system for tracking and reporting.
• Assist users with account management, including password resets and access issues.
• Maintain knowledge of current IT policies, procedures, and best practices.
• Collaborate with other IT teams to resolve complex issues and improve service delivery.

Skills

What you would do

• Perform front of house customer service tasks efficiently and effectively.
• Handle customer enquiries by phone and face-to-face at the dealership.
• Act as a key link between the customer, the workshop, invoicing and the Manager.
• Learn and use computer systems and Microsoft applications including Teams.
• Work alongside CSRs, Parts Advisors, and the Workshop Manager, liaising with internal stakeholders.
• Prepare for the End Point Assessment and demonstrate competence according to the apprenticeship standard.

Skills

What you would do

• Deliver bespoke software solutions for UK companies and government departments.
• Work hands-on across the full development life cycle.
• Solve tough software problems in small multidisciplinary teams.
• Design and build well-structured, maintainable systems.
• Mentor colleagues.
• Advise clients.

Skills

What you would do

• Conduct routine property visits in line with company policy and compliance requirements.
• Complete detailed, accurate visit reports using company systems, including photographic evidence.
• Identify and report maintenance issues, compliance risks, damage, health and safety concerns, and tenancy breaches.
• Complete professional, detailed inventories prior to tenancy start.
• Conduct check-in appointments with tenants, clearly documenting property condition.
• Conduct check-out inspections at tenancy end and produce accurate, evidence-based check-out reports.

Skills

What you would do

• Achieve individual retail sales goals and exceed targets.
• Demonstrate products to customers and build strong customer connections.
• Provide waxing, tinting, and tweezing brow services.
• Support in-store, external, and charity events to promote products and boost sales.
• Complete daily and weekly sales tracking worksheets and assist with counter manager administration.
• Maintain a clean, hygienic counter and displays to uphold brand standards.

Skills

What you would do

• Support customers with their digital journey, including picking up online orders, returning products, and helping with next orders.
• Oversee transport of stock to and from the site.
• Provide a seamless customer journey for customers collecting and returning B&Q and Marketplace products.
• Work with colleagues across the buddy store and GXO to ensure customer orders and returns are fulfilled.
• Use digital systems and devices to manage stock and process orders.
• Adhere to policies and procedures and model B&Q behaviours.

Skills

What you would do

• Processing customer requests accurately and within agreed timescales.
• Supporting colleagues across Customer Care, Sales and specialist teams.
• Taking ownership of customer queries and helping to get them resolved.
• Keeping customer records up to date.
• Using different systems and processes to support customer accounts.
• Building knowledge of products, services and processes.

Skills

What you would do

• Act as Principal Designer under the CDM Regulations and support clients in discharging their legal duties.
• Review and coordinate design information to identify, eliminate or reduce foreseeable health and safety risks.
• Work collaboratively with architects, designers, engineers, contractors and clients on design risk management.
• Develop systems and processes to improve efficiency of CDM and H&S services.
• Build client relationships as a trusted advisor on design risk management and regulatory compliance.
• Manage commissions, ensuring client expectations and scope of service are delivered.

Skills

What you would do

• Assist with preparation, cooking, and presentation of food for breakfast, lunch, dinner, hospitality, and buffet services.
• Prepare ingredients, sandwiches, salads, snacks, and hot meals to recipes and specifications.
• Support chefs in food production to meet quality standards.
• Assist with portioning, packing, and labelling food items.
• Handle, store, and prepare food in line with food safety and allergen procedures.
• Serve food, beverages, and retail products to customers.

Skills

What you would do

• Lead development of Infoworks ICM network modelling expertise and promote best practice and innovation.
• Promote blue and green infrastructure and SuDS alongside traditional engineering solutions.
• Mentor less experienced colleagues and supervise deliverable quality.
• Deliver hydraulic modelling services to clients across the UK, Ireland and France.
• Provide technical and expert advice to clients and manage and deliver projects.
• Support business development, tenders and proposals.

Skills

What you would do

• Welcoming customers and creating a positive store atmosphere.
• Advising customers on frame styles and fit.
• Explaining differences between lenses, coatings, and fits.
• Polishing lenses and adjusting frames.
• Guiding customers through lens upgrades, coatings, and add-ons.
• Ensuring products leave the store looking sharp and ready to wear.

Skills