Administration jobs in Leeds

What you would do

• Support the onboarding of new staff from contract signing through to sign-off as competent in the field.
• Manage and register the induction process to minimise time to competency.
• Provide technical, operational and administrative support to the UK commercial organisation.
• Resolve routine activities supporting onboarding and induction of new employees.
• Collaborate with BU leads and functional partners.
• Analyse and interpret data when needed.

Skills

What you would do

• Provide operational and strategic support to business leaders and senior team members.
• Develop and maintain knowledge of the business unit including strategy, projects, clients, and stakeholders.
• Enhance productivity of business leaders through best use of technology and systems.
• Anticipate and proactively manage the diary, inbox, and associated tasks, as well as international and domestic travel bookings.
• Manage tasks and queries on behalf of Directors in a timely manner.
• Draft external and internal communications and contribute to profile raising.

Skills

What you would do

• Process and manage complex pensions calculations and queries across retirement, transfer, and death cases.
• Write accurate, well-worded correspondence.
• Check and monitor junior colleagues' work, providing feedback and guidance.
• Act as escalation point for technical issues, non-standard cases, and member complaints.
• Apply pension legislation, regulations, and WTW guidance to ensure high-quality work.
• Support the Team Leader in meeting SLAs and performance standards.

Skills

What you would do

• Lead a portfolio of approximately 15 construction and engineering projects worth £40-70 million over four years.
• Deliver projects from early development through design, construction, handover and close-out.
• Maintain governance, delivery plans, forecasts and performance reporting with timely escalation of risks and issues.
• Lead project managers and multidisciplinary teams including consultants, contractors and supply-chain partners.
• Manage commercial, contractual and financial responsibilities including NEC contract administration, change, risk and opportunity.
• Work with internal and external stakeholders to resolve issues and achieve customer, environmental and regulatory outcomes.

Skills

What you would do

• Supporting the planning, delivery and monitoring of railway infrastructure projects.
• Assisting project managers with programme management, cost control and risk management activities.
• Supporting stakeholder engagement and client communications.
• Assisting with project reporting, governance and performance tracking.
• Contributing to the development of project plans, schedules and resource forecasts.
• Supporting multidisciplinary teams in delivering projects safely, efficiently and sustainably.

Skills

What you would do

• Greet and engage customers with a warm, best-in-class welcome.
• Offer expert advice across skincare, makeup, and fragrance with personal recommendations.
• Demonstrate product application and support beauty consultations or services.
• Bring brand activations, events, and promotions to life, encouraging trial and discovery.
• Stay current on product knowledge, new launches, and beauty trends.
• Keep counters and displays stocked, immaculate, and visually inspiring.

Skills

What you would do

• Resolve HR systems queries in collaboration with the HRIS Team, colleagues, vendors, and internal IT teams.
• Maintain data integrity, security, and SOX compliance controls.
• Analyse HR data and produce management information with insights and recommendations.
• Manage the HR systems admin mailbox, ensuring timely and accurate responses.
• Continuously improve data collection, reporting, and system processes.

Skills

What you would do

• Welcoming customers to the boutique and adapting service to their needs.
• Supporting customers in finding their perfect cup of coffee.
• Delivering service-oriented sales and promoting the brand experience.
• Acting as an ambassador of the Nespresso brand.
• Contributing to boutique performance and premium customer experience.

Skills

What you would do

• Perform scanning, printing, post duties, expenses and document production.
• Liaise with fee earners, PA Services Coordinators and PAs.
• Review and collate returned tasks.
• Maintain filing and archive systems.
• Collate and prepare information.
• Assist with travel and accommodation arrangements.

Skills

What you would do

• Ensure all billing is actioned promptly and accurately in line with Spire procedure, identifying billing problems, placing billing alerts, and suspending and clearing as required.
• Follow up on billing queries, liaising with Central Finance.
• Establish and maintain working relationships with internal and external stakeholders.
• Coordinate requests for payment of standard invoices, consultant fees and patient refunds.
• Review and take action on overdue vendor debt and liaise with the Business Office Manager on collection arrangements.
• Call off and action daily and monthly reports per specified work instructions.

Skills

What you would do

• Work side-by-side with the Store Manager to build a motivated, high-performing team and a welcoming store environment.
• Oversee daily store operations to keep things running smoothly.
• Track KPIs and support the Store Manager in reaching sales and service targets.
• Guide customers through the eye test journey with care and expertise.
• Help customers choose the right frames and lenses, and carry out precise adjustments and lens cutting.

Skills

What you would do

• Oversee replenishment of the store for the next day's opening.
• Manage deliveries and coordinate product moves or price changes with the day management team.
• Keep the store stocked, tidy and report stock issues.
• Allocate tasks to Night Retail Assistants on each shift, develop their skills and keep them motivated.

Skills

What you would do

• Process, update, and maintain customer orders and contract details within internal systems in line with strict policy, procedure and compliance.
• Field, facilitate, create and process order amendments.
• Manage general enquiries and subsequent orders related to ownership transfers, data migrations, contract renegotiation and renewals.
• Work with other internal teams to manage and resolve contract queries, including disputes and negotiations.
• Effectively manage the handover of customers to implementation, bookings and stock teams post-sale, including creating any internal jobs, work orders, follow-up tasks, or notes.
• Perform ad hoc duties such as licence and billing audits, allowances, corrections, and data cleansing.

Skills

What you would do

• Accurately process pension scheme cases including new joiners, leavers and retirees.
• Calculate pension benefits (automated and manual).
• Answer member queries via telephone, letter and email.
• Manage work within client Service Level Agreements, meeting output targets and Right First Time targets.
• Resolve member queries with empathic, supportive member and client care.
• Escalate potential problems and complaint cases to the correct colleagues.

Skills

What you would do

• Serve as a key point of contact for Workplace Services communications.
• Log, prioritize, and delegate workplace issues to team members or contractors, tracking them through to resolution.
• Oversee daily operations of WPS contracts and services (cleaning, waste, drinks) to ensure high standards.
• Conduct regular site checks and audits to maintain service quality.
• Maintain trackers and management systems, producing reports for WPS and support teams.
• Support procurement and administration of WPS, including coordination of purchase orders.

Skills

What you would do

• Review and maintain scheme documentation including Prospectuses, KIIDs, PRIIPs KIDs, EMTs, EPTs and other investor materials.
• Ensure documentation and product data are accurate, consistent, compliant and version-controlled.
• Maintain audit trails, departmental trackers, management information and shared mailboxes.
• Liaise with clients, depositaries, trustees, legal advisers, investment managers, regulators and third-party providers.
• Support fund launches, amendments, periodic reviews, wind-ups and terminations including regulatory submissions and approvals.
• Monitor and report on documentation deliverables and regulatory approval progress.

Skills

What you would do

• Translate approved content into channel-appropriate technical specifications and delivery briefs for email, print, digital messaging and PDF channels.
• Manage end-to-end implementation, coordinating internal delivery teams and external third parties to build, schedule and deploy communications.
• Oversee testing and quality cycles, managing print proofs, test outputs and query logs with a clear audit trail.
• Carry out final quality assurance checks on live communications and escalate discrepancies.
• Maintain the communications inventory with accurate, auditable records.
• Deliver accessible PDFs, including web-accessibility testing and author briefs.

Skills

What you would do

• Serve, sell and fill food products on the shop floor.
• Recommend and sell M&S food products to customers.
• Use digital tools such as the Sparks App and in-store devices to support the customer experience.
• Work flexibly across various areas of the store to meet changing demands.
• Deliver fast, high-pressure customer service during busy periods.
• Contribute to a positive, high-energy team environment.

Skills

What you would do

• Administer projects end-to-end with Project Analysts and Client Project Managers across proposal, set-up, delivery and closure stages.
• Set up projects on systems and create project documentation and repositories.
• Manage internal and client approval processes.
• Validate monthly invoicing values prior to client issuance.
• Handle time entry and approvals.
• Maintain project price lists and update project systems.

Skills

What you would do

• Coordinate day-to-day workplace operations and resolve operational issues.
• Coordinate planned and reactive maintenance and follow up open actions to completion.
• Liaise with landlords, managing agents, contractors and suppliers.
• Support workplace onboarding and office events.
• Apply Group Facility Management standards, processes and reporting requirements.
• Coordinate contractors and third-party suppliers, monitoring SLAs and KPIs.

Skills