Human Resources jobs in Manchester

What you would do

• Lead, coach and develop a team of Customer Success Managers, setting expectations and running performance, development and coaching conversations.
• Own team performance against customer success metrics including retention, engagement, product utilisation, customer outcomes and revenue retention.
• Build trusted customer relationships throughout the lifecycle, identify risks and adoption gaps, and ensure escalation and action plans.
• Use customer insights and data to identify improvement opportunities and lead process and change initiatives.
• Partner with Sales, Product, Operations and other stakeholders to resolve customer challenges, support recruitment and onboarding, and participate in key customer engagements.

Skills

What you would do

• Lead new starter inductions one to two weeks per month.
• Deliver practical training to BDMs, telesales and other commercial teams.
• Carry out accompaniments with office-based teams, observe employees and provide constructive feedback.
• Identify skills gaps and deliver ongoing training, refresher sessions and Lunch & Learns.
• Facilitate leadership development sessions and assess participants.
• Build training materials, presentations, workshops and assessments.

Skills

What you would do

• Provide end-to-end IT ownership of Workday, covering functional design, configuration, operations, support, enhancements and continuous improvement.
• Lead the Workday IT Operations team, managing incidents, requests, defects, changes, enhancements and releases.
• Establish service levels, operational KPIs, demand and backlog management, root-cause analysis, testing and documentation.
• Own end-to-end delivery of Workday and wider HR technology initiatives from requirements and solution design through build, integration, testing, deployment and BAU transition.
• Define the technology strategy, target architecture and multi-year roadmap for the global HR technology ecosystem.
• Establish architecture and engineering principles across platforms, integrations, APIs, data, identity, security and environments.

Skills

What you would do

• Partner with hiring managers across Myprotein HQ to understand hiring needs and agree clear, realistic role briefs.
• Support and manage recruitment for Head Office and commercial positions, from initial search through to offer.
• Headhunt candidates who might not be actively looking.
• Source and screen talent, looking beyond the CV to understand people's skills, ambition, and potential.
• Build relationships and talent pipelines.
• Keep interviews moving, feedback flowing, and candidates and hiring managers in the loop.

Skills

What you would do

• Register interest by stating preferred area of the business, location, and CV.
• Await follow-up from the team within 2 weeks.

Skills

What you would do

• Source and engage freelance talent across disciplines including Client Services, Design, Production, Strategy, Content, Artwork and Digital.
• Build and maintain talent pools across the UK, Middle East and international markets.
• Negotiate freelance rates and engagement terms.
• Advise hiring managers on market rates, availability trends and cost-effective talent solutions.
• Source candidates via LinkedIn, referrals, talent communities and direct networking.
• Conduct screening interviews and present shortlisted candidates to hiring managers.

Skills

What you would do

• Manage a caseload of adults with care and support needs, promoting independence, wellbeing and choice.
• Undertake strengths-based assessments of individuals' care, support and social needs.
• Complete Care Act assessments and reviews, determining eligibility and identifying support arrangements.
• Develop, implement and review person-centred care and support plans with individuals, families and carers.
• Assess and respond to safeguarding concerns in accordance with local procedures and statutory responsibilities.
• Undertake risk assessments and develop proportionate risk management plans.

Skills

What you would do

• Book interviews from phone screens to final panels across time zones and busy calendars.
• Send confirmations and reminders to candidates and share interview logistics.
• Keep the applicant tracking system and calendars in sync.
• Work with recruiters and hiring managers to check availability, rebook when plans change, and follow up on feedback.
• Spot and fix double bookings.
• Suggest templates, checklists, and process improvements.

Skills

What you would do

• Provide practical, commercially focused HR advice and guidance to managers and employees on complex employee relations matters.
• Lead on grievances, disciplinaries, capability, performance and complex absence cases, ensuring fair and consistent handling in line with policy and legislation.
• Support investigations and prepare related documentation, letters and meeting materials, escalating high-risk cases to external employment-law advisers.
• Maintain accurate records of employee relations cases and follow through on actions.
• Oversee day-to-day HR processes including onboarding, offboarding and absence management.
• Prepare and review contracts, letters and other HR documentation, keeping records and systems accurate.

Skills

What you would do

• Generate new business pipeline through outbound prospecting and cold calling.
• Nurture early-stage opportunities and break into net new logos in assigned territory.
• Partner with Channel Managers and channel partners to identify and source net new pipeline.
• Research lines of business and identify key decision makers within new accounts.
• Maintain active engagement with new and existing customers through follow-up communications.
• Achieve monthly quotas of sourced qualified opportunities.

Skills

What you would do

• Provide end-to-end IT ownership of Workday, covering functional design, configuration, operations, support, enhancements and continuous improvement.
• Partner with HR People Services and Centres of Excellence to translate business requirements into scalable Workday solutions aligned with global standards.
• Lead the Workday IT Operations team, managing incidents, requests, defects, changes, enhancements and releases.
• Establish service levels, operational KPIs, demand and backlog management, root-cause analysis, testing, documentation and operational controls.
• Drive continuous improvement, automation and proactive platform management to improve user experience and reliability.
• Own end-to-end technology delivery of significant Workday and wider HR technology initiatives from requirements through BAU transition.

Skills

What you would do

• Shape and deliver the reward, benefits and wellbeing strategy.
• Own delivery of core reward programmes including salary reviews, share plans, market benchmarking, job evaluation and reward reporting.
• Maintain salary structures and job catalogue, ensuring job grading and benchmarking data in the People system is accurate and well-governed.
• Partner with senior stakeholders to solve complex reward challenges using data and insight.
• Maintain the reward governance framework, supporting Remuneration Committee papers, executive reward reporting and regulatory compliance.
• Lead benefit renewals, market reviews, tenders and contract negotiations.

Skills

What you would do

• Develop and deliver a competitive, sustainable and compliant Reward strategy supporting growth and talent strategy.
• Own executive and senior management remuneration, including annual bonus arrangements, LTIPs and incentive plans.
• Prepare recommendations and papers for the Remuneration Committee and ensure disclosures meet UK Corporate Governance Code and Listing Rules.
• Provide Reward analysis and recommendations to the HR Director, RemCo and Board.
• Support engagement with shareholders, investors and proxy advisers on executive remuneration.
• Lead annual salary and bonus reviews, benchmarking and Reward analysis.

Skills

What you would do

• Own Version 1's social value development and run rolling gap analyses against scoring criteria.
• Review bid scoring feedback and debriefs.
• Build social value capability across commercial and delivery teams via guidance, templates, and training.
• Set the approach to Procurement Act 2023 transparency data.
• Design repeatable social value solutions for bid teams.
• Line manage and develop the social value team.

Skills

What you would do

• Identify, attract and engage high-quality candidates.
• Build and maintain strong professional relationships.
• Develop and manage your own network of candidates and industry professionals.
• Guide candidates through the recruitment process.
• Manage candidate pipelines and keep information accurate and organised.
• Develop specialist market knowledge.

Skills

What you would do

• Researching and engaging target organisations across Benelux through phone, email, LinkedIn and modern sales technology including AI.
• Running discovery conversations to understand prospect priorities, people challenges and buying processes.
• Progressing prospects through early stages of the sales cycle and, with experience, taking ownership of more of the sales cycle.
• Connecting customer challenges to outcomes rather than presenting product features.
• Working with the Benelux Account Executive to identify priority organisations, plan territory activity and build regional presence.
• Keeping Salesforce accurate, progressing opportunities and contributing to reliable forecasting.

Skills

What you would do

• Build own client base through business development and relationship building.
• Win and manage client projects across chosen market.
• Headhunt and place high-quality candidates into specialist roles.
• Manage full recruitment lifecycle from qualification through to offer.
• Develop personal brand through job adverts, networking, and social media.
• Meet clients face-to-face with international travel opportunities.

Skills

What you would do

• Manage a varied caseload of contentious and non-contentious employment matters.
• Advise employers on day-to-day employment law issues including disciplinaries, grievances and performance management.
• Manage Employment Tribunal claims from inception to conclusion.
• Draft and advise on contracts of employment, settlement agreements, policies and procedures.
• Advise on redundancies, restructures and TUPE matters.
• Provide clear, commercial and pragmatic advice to clients.

Skills

What you would do

• Managing end-to-end recruitment across a diverse range of legal vacancies.
• Partnering with hiring managers and senior leaders to deliver successful hiring outcomes.
• Developing creative attraction and sourcing strategies to access top talent.
• Building and maintaining talent pipelines for future hiring needs.
• Providing market insight and recruitment expertise to stakeholders.
• Driving continuous improvement across recruitment processes and candidate experience.

Skills

What you would do

• Create and maintain target lists of prospective GEM clients.
• Complete initial approaches to introduce GEM services to prospective clients.
• Prepare documentation for new business opportunities, including capability statements, proposals and pitch content.
• Work with GEM subject-matter experts on documents, calls and meetings supporting opportunities.
• Track future opportunities, including upcoming client renewals and potential tenders to be run.
• Lead on client onboarding processes, both on the Law Debenture side and the client side.

Skills